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Crexendo(R) Recognized for Exceptional Platform Usability and Exceptional Customer Relationships in G2 Summer 2024 Reports

Crexendo(R) Recognized for Exceptional Platform Usability and Exceptional Customer Relationships in G2 Summer 2024 Reports





July 10, 2024 Crexendo (NASDAQ: CXDO) announced recognition for exceptional platform usability and exceptional customer satisfaction in G2’s Summer 2024 reports. This marks the sixth consecutive quarter in which Crexendo has topped multiple satisfaction categories, including ease of setup, ease of use, and ease of administration. The company earned #1 ratings for product features such as video conferencing, file sharing, and voicemail to SMS. Crexendo also retained its Best Relationships award and maintained a 4.9 out of 5-star rating for nine quarters. CEO Jeff Korn highlighted ongoing innovation and customer experience improvements, including the appointment of a new Senior Vice President of Customer Support and Success.

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  • Recognition for exceptional platform usability in G2 Summer 2024 reports

  • Sixth consecutive quarter as a top supplier in multiple satisfaction categories.

  • Achieved a #1 rating for key features: video conferencing, file sharing, voicemail to SMS.

  • Award for maintaining the best relationships, high ratings for quality of support and ease of doing business.

  • We maintained a rating of 4.9 out of 5 stars for nine consecutive quarters.

  • Continuing innovation and customer service improvement were highlighted with the appointment of a new senior vice president of Customer Support and Success.









The company has maintained its position as a leading provider of VoIP, UCaaS and CCaaS services according to real, verified customers.

PHOENIX, AZ / ACCESSWIRE / July 10, 2024 / Crexendo®, Inc. (NASDAQ:CXDO), an award-winning, leading provider of cloud communications, video collaboration and managed IT services platforms and services designed to deliver enterprise-class cloud solutions for businesses of all sizes, today announced that it has been recognized for exceptional platform usability and exceptional customer satisfaction in G2’s Summer 2024 VoIP, UCaaS and Customer Communications Management Reports. G2.com is the leading business software review site where users research and choose solutions reviewed and recommended by real, verified customers.

The G2 Summer reports mark the sixth consecutive quarter in which Crexendo has been rated #1 in multiple satisfaction categories, with #1 ratings for ease of setup, ease of use, and ease of administration. Crexendo was also honored with #1 product feature ratings for video conferencing, file sharing, voicemail to email, voicemail to SMS, CCaaS, native VoIP, and more. The company retained its Best Relationships award, with #1 ratings for quality of support, ease of doing business, and users most likely to recommend.

Crexendo has once again been named a Top Trending Vendor in G2’s Summer 2024 Momentum Grid Reports. The Momentum Grid Reports highlight companies that real users have voted as the top trends of all vendors in each product category. Crexendo also maintains a 4.9 out of 5-star rating, which it has maintained for nine consecutive quarters.

“Our users continue to tell us that our service is unmatched, and we are thrilled that they share their positive feedback on G2.com. Our top rankings reflect the hard work of our entire team. We are the fastest growing platform in the US with over 4.5 million end users worldwide and growing. I am confident that you will not find a better cloud business communications provider than Crexendo. I am pleased with this report, but we are not resting on our laurels. We continue to update, invest and improve our customer service, as demonstrated by our recent announcement of a new Senior Vice President of Customer Support and Success,” said Jeff Korn, CEO and President of Crexendo.

Korn continued, “Innovation is at the core of everything we do, and we’re very excited about the new advancements and innovations coming from Crexendo. This forward-thinking approach is evident in our solutions, such as the Crexendo cloud-based VIP CX contact center platform and VIP Voice AI Studio, which leverage the power of generative AI. We’re very grateful that our users recognize the efforts of everyone in our company.”

“B2B software and services buyers are increasingly turning to peer reviews from trusted sources like G2 to find the right solutions for their unique business needs,” said Sara Rossio, Chief Product Officer at G2. “Being featured in G2’s quarterly report gives vendors an advantage because buyers rely on these reports to get the latest insights from authentic customer feedback.”

“G2’s market research team has a pulse on the evolving B2B software and services landscape to help buyers find the solutions that work best for them,” said Chris Voce, vice president of market research at G2. “Our marketplace—spanning more than 2,000 categories—based on real-world user feedback is a true reflection of what’s happening in software today. We’re proud to provide buyers with G2 Reports each quarter, recognizing the best solutions and vendors across categories, geographies, and company sizes.”

About Crexendo

Crexendo, Inc. is an award-winning, leading provider of cloud communications, video collaboration, and managed IT services platforms and services designed to deliver enterprise-class cloud solutions to businesses of all sizes. Our solutions currently serve more than four and a half million end users worldwide.

About G2

G2 is the world’s largest and most trusted software marketplace. More than 90 million people a year—including employees at every Fortune 500 company—use G2 to make smarter software decisions based on real, expert reviews. Thousands of software and services companies of all sizes work with G2 to build their reputations and grow their businesses—including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where to find software, visit www.g2.com and follow us on LinkedIn.

Safe Harbor Statement

This press release contains forward-looking statements. The Private Securities Litigation Reform Act of 1995 provides a safe harbor for forward-looking statements. The words “believe,” “expect,” “anticipate,” “estimate,” “will” and other similar statements of expectations identify forward-looking statements. Specific forward-looking statements in this press release include statements that Crexendo (i) is excited that real users on G2.com continue to attest to the unmatched nature of its service; (ii) believes that repeated top rankings are a testament to the hard work of the entire team; (iii) believes that there is no better provider of cloud business communications services than Crexendo; (iv) believes that this has been a very special time for the Company, with numerous honors including the Frost & Sullivan Competitive Strategy Leadership Award for Cloud Communications; (v) not resting on its laurels and continuing to update, invest and improve the customer experience, as demonstrated by the recent announcement of a new Senior Vice President of Customer Support and Experience; (vi) believing that the company’s innovation, competitive strategy and forward-thinking approach are evident in solutions such as Crexendo’s cloud-based VIP CX contact center platform, which leverages generative AI; (vii) believing that innovation is at the core of everything it does; and (viii) being very excited about the ongoing innovations to come and that customers appreciate the efforts of everyone at our company.

For a more detailed discussion of risk factors that could affect Crexendo’s business and results, please see the company’s Form 10-K for the year ended December 31, 2023 and quarterly Forms 10-Q filed with the SEC. These forward-looking statements speak only as of the date they are made, and the company does not undertake any obligation to update such forward-looking statements, except as required by law.

Company contact:

Crexendo, Inc.
Doug Gaylor
President and Chief Operating Officer
602-732-7990
[email protected]

SOURCE: Crexendo, Inc.

View original press release on accesswire.com








Frequently asked questions



What recognition did Crexendo (CXDO) receive in the G2 Summer 2024 reports?

Crexendo has been recognized for its exceptional platform usability and exceptional customer satisfaction, achieving first places in many categories.


For how many consecutive quarters has Crexendo (CXDO) maintained the highest satisfaction ratings?

Crexendo maintains the highest customer satisfaction rating for the sixth consecutive quarter.


What product features earned Crexendo (CXDO) a #1 rating?

Crexendo has been rated #1 in the categories of video conferencing, file sharing, voicemail to SMS, and more.


Has Crexendo (CXDO) retained any specific awards in G2’s Summer 2024 reports?

Yes, Crexendo retained its award for best relationships, receiving high marks for quality of support and ease of doing business.


What is the current rating for Crexendo (CXDO) on the G2 exchange?

Crexendo has maintained a rating of 4.9 out of 5 stars for nine consecutive quarters.


What was the last organizational change announced by Crexendo (CXDO)?

Crexendo announced the hiring of a new Senior Vice President of Customer Support and Service.