SuperOps Names Brandi Crown as Head of US Sales

“We have a lot of potential customers interested in SuperOps, and I’ll be focused on reaching out to them, engaging in meaningful conversations, and understanding their needs,” says Brandi Crown, the new head of SuperOps U.S. sales. “Our goal is to help MSPs not only manage their operations more effectively, but also leverage tools and strategies that can increase profitability and efficiency.”

SuperOps has named Brandi Crown its new U.S. Sales Director, a significant step in the company’s mission to enrich the SMB sector with cutting-edge solutions and strategic growth initiatives.

Crown, who officially assumed the role on Aug. 5, most recently served as senior director of sales at PSA/RMM solutions provider Syncro, where she led the sales team and drove revenue growth, solidifying her position as a key player in the company’s success.

In his new role at SuperOps, Crown will focus on strategic growth initiatives, innovative sales strategies, and building solid relationships with customers and partners.

“My strategy will be to improve our outbound traffic in the U.S., engage prospects, and ensure that we effectively communicate our value proposition,” Crown told CRN. “Events will be key to gathering feedback and working with our product team to move forward.”

(Related: SuperOps Joins Pax8 Market: We Came ‘With the Intent to Change’)

Juan Fernandez, a channel lead at AI-based RMM/PSA SuperOps, said what he admires most about Crown is her work ethic. “We live, eat and breathe to get things done,” he said. “When you know you have a team that’s consistently on target, it’s just a breath of fresh air,” he told CRN. “Her reputation has a lot to do with her customer focus, as well as her real attention to detail in helping MSPs grow their businesses.”

Crown’s appointment comes as Claymont, Delaware-based SuperOps is pushing the boundaries of technology and driving innovation in the MSP industry.

“We have a lot of potential customers interested in SuperOps, and I’ll focus on reaching out to them, engaging in meaningful conversations, and understanding their needs,” Crown said. “Our goal is to help MSPs not only manage their operations more effectively, but also leverage tools and strategies that can increase profitability and efficiency.”

She added that to differentiate SuperOps in a competitive market, the company will focus on quickly rolling out features and responding to community feedback.

“SuperOps is unique in the speed at which it integrates feedback and builds features that truly meet the needs of our partners and prospects,” she said. “This alignment of product development with market requirements is key.”

Paco Lebron, CEO of Chicago-based MSP ProdigyTeks, said Crown has proven over the years that partners are not just numbers but play a key role in the company’s growth.

“Partners should be excited to know that she will bring the kind of leadership that will help partners be heard and drive not only the SuperOps business, but also their own businesses, with the right systems and tools,” he told CRN.

Crown said it is committed to creating a “collaborative and motivated sales team” and plans to create an environment “where we achieve our goals together and recognizing each other’s efforts will be critical to achieving results.”

“SuperOps has a solid reputation for engaging with the industry, attending events and building valuable partnerships,” she said. “We will continue to focus on these relationships to ensure long-term success and growth.”