Do you have one of those Samsung phones? Don’t update it now

Do you have an older Samsung Galaxy device such as the Galaxy S10 and Galaxy Note 10which was released in 2019? If so, it may be worth holding off on the latest update to these devices, according to 9to5Google that they are walling themselves up.

Over the last few years, Samsung has improved on longer support for its devices, but this seems to have become an issue as well. For example, when a new update corrupts your device and requires a factor reset to fix it.

The issue appears to have been affecting many social media users over the past few days, particularly on Reddit. Those who are using Galaxy S10 series (S10, S10 Plus, S10e, S10 Lite, S10 5G) or Galaxy Note 10 series (Note 10, Note 10 Plus, Note 10 5G) devices and have updated to the latest version have discovered, that their devices are now bricked. The issue also appears to occur on the Galaxy M51 and Galaxy A90, although it is not as common.

Devices that get stuck with this update seem to get stuck in a boot loop, which means they never fully turn on. It appears that the problem is not due to a full system update, but to a faulty Samsung SmartThings Framework update. Since the device cannot be fully booted into use, the software cannot be restored.

The only way to solve this problem is to do a factory reset via Android System Recovery.

If you don’t know how to do this, you need to boot into recovery mode on your Galaxy S10 by turning it off completely, then press and hold the Bixby and Volume Up buttons, then press and hold the power button until the Samsung logo appears on the screen. Once this happens, slow down and your phone should enter recovery mode. On Galaxy Note 10 devices, you need to press and hold the volume up and power buttons.

When your device is in recovery mode, navigate to it using the volume buttons Wipe data/factory reset from the menu and use the power button to confirm. After confirmation, return to the previous screen. When finished, select Reboot your system now.

Yes, your data will be lost, but your phone should work again. It’s very likely that Samsung has downloaded this update, so if you haven’t already, don’t try to do so. It’s also a good idea to turn off automatic updates to prevent things like this from happening.

We hope Samsung rolls out another update to fix this problem (and not cause another one!).